Palms Hotel & Retreat By Palette London Romford, Hornchurch ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Southend Arterial Road, Hornchurch, United Kingdom, RM11 3UJ

The Palms Hotel is a 3-star property located in Hornchurch, approximately 35 km from London City. The hotel offers a mix of comfortable accommodation and essential amenities such as free WiFi and private parking. Guests can appreciate nearby attractions including Upminster Windmill and Raphael Park.

Location

The Palms Hotel is well-situated near various local attractions, including Upminster Park and Hylands Park. Public transportation options provide easy access to surrounding areas. The hotel’s proximity to London City makes it a convenient base for visiting the capital.

Rooms

The spacious double rooms feature air conditioning and a private bathroom with both a bath and a shower. Each room includes a wardrobe, a carpeted floor, heating, and a flat-screen TV. Guests can also find tea and coffee-making facilities in their rooms. Garden views are available in these well-appointed accommodations.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

Max:

2 persons

30 m²

Bed options:

1 Double bed

Garden view

Shower

Heating

room details

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Executive Double Room

Max:

2 persons

35 m²

Bed options:

1 Double bed

Garden view

Shower

Heating

room details

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Accessible Double Room

Max:

2 persons

30 m²

Bed options:

1 King-size bed

Garden view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Hornchurch 2.8 km

Airports

London City (LCY) 33.3 km

London Southend (SEN) 34.2 km

Train

Upminster 2.5 km

Barking 12.1 km

Underground100 m

Bus

Bus stop 1.9 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Culinary Delight

I absolutely loved the in-house culinary classes offered during my stay. It was a unique experience to learn local recipes while enjoying delicious ingredients picked from their community garden. This made my trip feel even more special and connected to the region.

Jessica Taylor. Australia, 2024-03-15Read full review on

Artistic Escape

The on-site art gallery was a good find. I spent hours admiring the local art and even got to attend a live music night featuring local talent. It was an immersive experience that truly enhanced my stay.

MikeH85. United States, 2024-06-10Read full review on

Themed Perfection

I stayed in one of the themed rooms that transported me to another era. The attention to detail was very nice, and the customizable lighting made it perfect for relaxing after a long day of exploring.

SarahBillings. Canada, 2024-09-22Read full review on

Exclusive Tours

The exclusive local tours offered were a highlight of my trip. I got to explore the nearby ancient ruins with a knowledgeable guide, gaining insights that I wouldn't have discovered on my own.

TommyG. New Zealand, 2024-12-05Read full review on

What’s included

General

No smoking on site
Free Wi-Fi
Parking
24-hour reception
VIP check-in/ -out
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Paid shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Snack bar
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Garden area
BBQ facilities
Spa lounge

Room features

Air conditioning
Heating
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Room decor

Carpeted floor

Location

Southend Arterial Road, Hornchurch, United Kingdom, RM11 3UJ

Map view

Southend Arterial Road, Hornchurch, United Kingdom, RM11 3UJ

City landmarks

Langtons

2.2 km

Park

Raphael Park

3.4 km

Museum

Upminster Tithe Barn Museum of Nostalgia

2.0 km

All Saints

1.2 km

Theatre

Queen's Theatre Hornchurch

2.1 km

Church

St Peter's Church

1.1 km

Church

Nelmes United Reformed Church

1.3 km

Crown House

Room Lockdown Escape Rooms

2.2 km

Emerson Evangelical Church

1.5 km

Church

Harold Wood Methodist Church

1.6 km

Upminster War Memorial

2.9 km

St. Mary's Lane

Upminster Windmill

2.6 km

Theatre

Queen's Theatre

2.1 km

The Chapel

1.8 km

Church

Christ the Eternal High Priest

1.9 km

Park

Hornchurch Country Park

2.4 km

Gidea Park Methodist Church

2.0 km

Church

St Andrew's Church

2.4 km

Garden

Langtons Gardens

2.2 km

Golf Course

Maylands Golf Club

3.1 km

Upminster RM14 3DU

Clockhouse Gardens

2.8 km

Hornchurch RM11 1EE

Hylands Park

2.8 km

Golf Course

Upminster Golf Club

3.2 km

St Luke's Cranham

2.5 km

Church

St Michael and All Angels Church

2.6 km

Golf Course

Romford Golf Club

3.0 km

Stadium

Hornchurch Stadium

2.7 km

Gallery

The Picture Frame Gallery

2.5 km

Upminster Methodist Church

2.5 km

Upminster RM14 1TR

Tylers Common

4.9 km

Reviews and Ratings

Feedback from previous guests about their experience.

88%

liked the hotel and would stay again

8.8/10

Great

Rooms

8.8

Location

8.8

Service

9.4

Dining

8.4

Billy

United Kingdom, January 2025

9.4/10

My stay at the hotel was incredibly pleasant, thanks to the exceptional cleanliness and the welcoming atmosphere. I really enjoyed the variety of dining options that catered to different tastes, and the quality of the spa treatments was a delightful bonus that added to my relaxation. However, while most aspects were great, I felt that the weekend events hosted at the hotel could have been more engaging, and sometimes, the common areas were a bit crowded during peak times.

Rooms

9.0

The rooms were spacious and beautifully decorated, providing a comfortable retreat after a long day of exploring.

Service

10.0

The staff were consistently attentive and genuinely engaged with guests, making me feel valued during my stay.

Location

9.0

The hotel's accessibility to local attractions made it easy to navigate and explore the area without any hassle.

Dining

9.0

I loved the variety of dining options available, with each meal being a highlight of my stay, especially the delicious local dishes.

Facilities

10.0

The spa facilities were top-notch, and the beautifully maintained gardens offered a lovely spot to relax outside.

Elijah

United Kingdom, October 2024

8.6/10

I had a delightful stay at the hotel, appreciating the exceptional cleanliness and beautifully maintained gardens. The staff was consistently friendly and attentive, making me feel welcomed. However, while the food offerings were delicious, I felt the dining options could have been expanded a bit. Overall, it was a lovely experience that exceeded many expectations.

Rooms

8.0

The rooms were spacious and provided a comfortable environment for relaxation.

Service

9.0

The staff's willingness to assist and provide personalized recommendations was impressive.

Location

9.0

The hotel had great accessibility to local attractions, making my stay even more enjoyable.

Dining

8.0

The variety of food offerings was delightful, especially the local dishes that truly impressed me.

Facilities

9.0

The spa treatments were of high quality and provided a wonderful opportunity for relaxation.

Luna

United Kingdom, September 2024

9.0/10

My stay at the hotel was quite pleasant overall. The cleanliness was truly remarkable, and I appreciated the comfort of the beds. The variety of dining options was impressive, offering something for everyone. However, while the spa treatments were effective, I did find that the weekend events could be a bit loud if you're looking for a quiet retreat.

Rooms

9.0

The rooms were spacious and well-kept, contributing to a comfortable stay.

Service

10.0

The staff was incredibly attentive and provided personalized recommendations that enhanced my experience.

Location

9.0

The hotel is conveniently located, making it easy to access local attractions without hassle.

Dining

8.0

I was impressed by the delicious food offerings and the variety of options available for every meal.

Facilities

9.0

The hotel featured beautifully maintained gardens and cozy seating areas that were perfect for relaxation.

James

United Kingdom, September 2024

8.4/10

I had a lovely stay at this hotel, enjoying the cleanliness and comfortable layout of the rooms. The staff's attentiveness was notable, and the variety of dining options enhanced my experience significantly. The spa treatments were top-notch, providing deep relaxation. On the downside, while the location was good for accessing attractions, it could get a bit noisy during peak times, and I wished for a few more leisure facilities.

Rooms

9.0

The rooms were spacious and impeccably clean, making them very comfortable for my stay.

Service

9.0

The staff was incredibly warm and attentive, always ready to help with any inquiries.

Location

8.0

While the hotel was conveniently located, I did notice a bit of noise from nearby activities during peak times.

Dining

9.0

The variety of dining options was really impressive, and I particularly enjoyed the delicious local dishes served at the restaurant.

Facilities

7.0

I highly appreciated the quality of the spa treatments, which were a major highlight of my visit. However, I felt there could have been more leisure facilities for guests.

Steven

United Kingdom, August 2024

8.8/10

My stay at this hotel was a delightful experience overall, highlighted by its exceptional cleanliness and the quality of the spa treatments offered. The variety of dining options was impressive, catering to all tastes, while the beautifully maintained gardens provided a peaceful escape. However, I found the Wi-Fi connectivity to be less reliable than expected, which was a drawback during my visit.

Rooms

9.0

The rooms were spacious and thoughtfully decorated, allowing for a very comfortable stay.

Service

9.0

The staff were engaging and attentive, checking in regularly to ensure I was enjoying my stay.

Location

9.0

The hotel's location was excellent, with easy access to many local attractions, making it a breeze to explore the area.

Dining

8.0

I enjoyed the delicious food offerings, particularly the local dishes, which were a highlight of my meals.